Refund Policy | StubCreator

Thank you for choosing StubCreator.

If you are not satisfied with our service and claim a refund, then please have a look at the following:

A refund is possible if:

Your generated paystub with our paystub generator has not been delivered to you in your inbox within 24 hours
You have already submitted the request for a corrected pay stub, but you were not able to get the corrected copy within 24 hours.
You paid twice for the same stub

A refund is not possible if:

You don’t like the colour, look, and feel of the generated paystub
It’s not useful for you anymore
If you didn’t get your generated paystub, you can contact our live support or contact us, or you can request a resend order, but you won’t be provided with a refund.
You feel the calculations are incorrect
Details like complete changes in employer name, employee name, or pay period cannot be corrected and are hence non-refundable. Please note that minor corrections, like spelling mistakes in the employee’s name and employer’s name, can be modified. Still, the sole decision of what is to be corrected and what is not is completely the decision of our support team.
We have mentioned that the first stub is free, and we provide a free stub considering many parameters to check your uniqueness. If you are a first-time user but not a unique user as per our system, you won’t get a free stub, and the price is non-refundable.
Please note that stub correction requests made after 48 hours of stub creation will not be entertained and will not be considered. If you fail to contact us within 48 hours, you will have to start stub creation from scratch, which is non-refundable.
Anything that is not included in refunds is non-refundable

Contact Us:

If you have any questions or are having trouble understanding our points, you can contact our live support, email us at support@stubcreator.com, or fill out the contact form here.