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How will I receive my stub?
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According to your given details, after preview you can get it through an email in your inbox on clicking of single button. If you do not receive your paystub in Inbox, Kindly check your junk emails or Spam too.
Will I get paystub via mail?
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No, you will get paystub via email only. We do not ship or mail paystub.
Why should I prefer STUBCREATOR.COM?
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STUBCREATOR is an easy-to-use automated tool that allows you to generate and download your pay stubs instantly, with immediate delivery to your email inbox as well. It’s designed for convenience and ease of access—simply enter the required details such as company information, employee details, income, and deductions, and your pay stub will be ready in minutes.
How to make paystubs in proper order?
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For creating multiple paystubs, you need to add latest date first!
On which cases refund are not provided ?
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- I don’t like PayStub / Its color / Its alignment etc.
- I have no more use now
- If you didn’t get your pay stub or need any correction, you must have to contact support, direct refund not allowed
- Calculation wrong
- Complete Employers name can’t be changed and so refund not available
- Complete Employees name can’t be changed and so refund not available
- Changing Pay Period completely doesn’t get refunded.
On which cases refund are provided ?
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- You didn’t get your pay stub within 24 hours
- Your correction not done in 24 hours
- You paid twice for same pay period/ pay date
Will I get first stub free for Advanced paystub?
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We are sorry to say that the system of first stub free belongs only to the classic paystub and not the advanced paystub. You don’t get first stub free for advanced paystub.
Why I am not getting my first stub free?
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Our system automatically detects unique users based on certain parameters. If you are a unique user as per the system, you will definitely get your first stub free or else you have to pay for stubs.
How do I make a payment?
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You can pay with an online banking account or any type of cards such as Visa, MasterCard, American Express, or Discover Network. We are giving you surety about that, we do not share your payment method information with anyone. All payment information are secured through PayPal and we don’t have access to it.
Why PayPal page shows blank screen after filling all information?
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It is a temporary issue from PayPal. You may try again or alternatively you can pay from this link https://www.paypal.me/stubcreator After getting your payment we will e-mail you your paystubs. Please do contact us after paying using above link via Live chat or email support.
Are pay stubs considered legal?
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No, paycheck stubs generated using StubCreator cannot be considered legal document.
What details can't be corrected in the paystub generated?
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Following details can’t be modified completely. If you have minor spelling mistake then it will surely be corrected but completely changing of these details is not possible.
- Employee Name
- Employers Name
- Pay Period
If I made a mistake in my order information, how can I correct it?
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It’s very simple. You can review all your details after clicking the Preview button. If you find anything incorrect, you can fix it by clicking the Edit button. If you still notice any mistakes after generating the pay stub, you can contact us and we’ll correct it free of charge. Our team resolves queries within 24 hours. Please note that not all mistakes can be corrected.
Will the taxes and YTD (Year to Date) shown on my pay stub be accurate?
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Yes, of course. All taxes and Year-to-Date (YTD) calculations are generated using seamless automated systems and are verified by American professionals to ensure accuracy.
I don't know which YTD may I have to select ?
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You do not have to select YTD from drop-down, StubCreator will auto calculate it. If user want’s to calculate manually, they can use that drop-down.
Will I be able to change the template?
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Yes, you need to contact us for changing the template.